To cancel a service, you will need to go to your client area then navigate to your services and click on the service you would like to cancel. Near the bottom left, you should see a button that says "Request Cancellation".
After selecting that option, you will be required to type a reason as to why you are cancelling the service. After that, you will click on the red button that says, ‘Request Cancellation’ and your request will be sent.